Why CRM as You Know it is Dying

Understand why CRM and eCommerce Systems need to Converge

NetSuite crm

This report is provided courtesy of NetSuite, the world’s #1 cloud business management system. ┬áNetSuite serves over 21,000 organizations and is the only cloud CRM system to provide real-time 360-degree view of your customer, across the entire customer lifecycle.

Download this whitepaper: The Convergence of CRM with the eCommerce Platform

Look at how a singe eCommerce and CRM platform opens new possibilities to understand customers, provide better service and drive revenue – without the challenges of integrating standalone systems.

This brief covers:

  • The business importance of CRM in both B2B and B2C commerce
  • The benefits of natively integrated CRM and eCommerce solution
  • How a single system of record improves customer support and sales experience

See a Product Demo of NetSuite SuiteCommerce

Explore what a cloud commerce software suite can do for your business.

Thursday, February 26, 2015

9:00 – 10:00AM PST

NetSuite SuiteCommerce is the world’s only cloud commerce platform to provide a complete, customer-centric eCommerce solution that seamlessly integrates with inventory, order management, CRM, customer support and financials.