Case Study: NetSuite Professional Services

Dog is Good Turns to Plumb’s NetSuite Professional Services Team to Improve Inventory Management System

NetSuite Professional Services

NetSuite Professional Services extend to Plumb’s outsourced accounting services for companies using NetSuite

Client: 

Dog is Good, a Southern California-based merchant of dog t-shirts, art, gifts and more, with hundreds of retailers across the U.S. and Canada, has dramatically improved business efficiency and productivity since implementing NetSuite in 2012.   Dog is Good is saving at least 20 hours a month compared to its previous manual order management and fulfillment processes, while a process to calculate sales commissions and royalties has been reduced from seven hours to 1.5 hours.  By switching to a cloud-based solution, Dog is Good has eliminated the expense of its previous multi-vendor environment.

Systems Replaced:

  • QuickBooks
  • ProStores
  • ShipWorks
  • Brandboom
  • Other disparate systems

Leveraging NetSuite:

  • Sales force automation
  • NetSuite financials
  • Inventory management and fulfillment
  • NetSuite SuiteCommerce
  • NetSuite WebStore

“With NetSuite, everything is tied together,” said Jon Kurtz, Co-founder, Dog is Good.  “Our order management and inventory are real-time, and we do not need to manually enter orders into QuickBooks.  We’re poised for growth with NetSuite and no matter how big we get, I know we’ll never have to add infrastructure  or invest in another system.”

NetSuite Professional Services Request:

Dog is Good hired Plumb, Southern California’s premier NetSuite Solution Provider, with a full team of NetSuite Certified Consultants, specializing in NetSuite Professional Services, to restructure inventory configuration to improve inventory and warehouse management

Solution:

  • Create internal methods for inventory controls
  • Ensure web store stock is consistent with inventory system levels
  • Enable features to ensure an accurate inventory count
  • Assist client to facilitate regular inventory counts, including regular counts and system classifications based on turn-over
  • Set up system alerts and re-order points for stock with high inventory turn-over
  • General clean-up of inventory

Results:

With the help of Plumb, Dog is Good has optimized warehouse and inventory controls with NetSuite.  They have real-time visibility into key inventory control and supply chain management measures, including inventory trends, stock on order and supplier on-time performance.  By gaining control over inventory replenishment and performing regular inventory counts, Dog is Good has a system in place to determine the right amount of stock on hand to fill anticipated orders, as well as making sure that inventory stock is accounted for correctly.

About Plumb:

Plumb’s growing team of NetSuite experts has enhanced their Southern California presence in the rapidly expanding cloud-computing industry.  Through NetSuite, Plumb is able to give their clients access to a world class development platform and an innovated line-up of cloud-based business management solutions. NetSuite’s core integrated suite combines ERP, CRM, PSA, E-commerce and NetSuite OneWorld, the system for multi-entity and multi-subsidiary.

Plumb is an authorized NetSuite Solution Provider and offers valued financial and business resources and counsel for companies and individuals on the move.  With over 400 clients in Southern California, Plumb’s partnership with NetSuite provides a revolutionary solution for companies in any stage of growth.  Plumb is located at 1227 Prospect Street, Suite 200, La Jolla, CA  92037, with additional offices in Rancho Santa Fe, CA and Newport Beach, CA.

For more information regarding NetSuite Professional Services, contact us.

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